FAQ

Frequently Asked Questions

 

 

How to place an Order

 

  • Click the thumbnail of the item you would like to purchase.
  • Customize your item by choosing a size you like. Once complete, an “ADD TO CART” button will appear. Click it to go to the cart.
  • Continue through the cart by entering your shipping details, choosing your payment method, verifying your details and so forth.

Prices are in U.S. dollars. Please consult your local bank if you need currency conversion details for countries other than the U.S.

Make sure when entering your credit card information that you enter the EXACT BILLING ADDRESS that your credit card company has listed for your account.

About Custom Merchandise

Raised on Concrete can not make custom Merchandise. We can not offer customized versions of our existing products.

How to contact Us

Please fill the Contact Form under the “Contact Us” link. Our business hours are 9am – 5pm (EST), Monday – Friday, all inquiries are answered in the order received.

About Payment Information

Raised on Concrete takes your privacy and security seriously. All your payment information you select to be stored is stored using industry standard encryption.

About Estimated Delivery Dates

Due to the fact that all our items are made and printed to order, all estimated arrival dates include the max potential processing time as well as exclude blackout dates and weekends from the delivery schedule. 98% of our orders are shipped within 5 business days.